We open your site like a customer would — on a phone, in Safari, with the cookie bar still up — and send you a prioritised report of what goes wrong, how to reproduce it, and how to fix it.
Tested by a person, not a scanner. Fixed price. No retainer, no upsell.
Real browsers, real taps, real form submissions. Tools assist; a person decides.
Every item has steps, device and browser, so nobody argues about whether it is real.
You know the number of pages, findings and the delivery window before you pay.
Most websites are not broken everywhere. They are broken in two or three specific places that happen to be where the money is.
A visitor fills in your enquiry form, sees a green tick, and nothing ever arrives. You only find out weeks later, if at all.
Sticky headers, cookie bars and chat widgets stack up until "Buy" or "Book" is covered on the phones most of your visitors use.
Old footer links, moved pages, a menu item pointing to a staging URL. Each one is a small loss of trust at a moment that counts.
Validation that rejects valid postcodes, a Back button that wipes the cart, a payment page that never loads on Safari.
Illustrative examples drawn from the sorts of problems small-business sites have. They are not claims about any particular client.
Want to see how these are written up? Read the full demo report.
One PDF, written for whoever will do the fixing. Each finding follows the same structure so nothing gets lost in a handover.
Clear limits are what make a fixed price honest. If your need falls outside them, email us before ordering and we will say so.
Full details are in the Terms of service.
Pick the scope that matches your site. Most people start with Professional.
Card details go straight to the payment provider. We never see or store them.
Send your site URL, the pages or journeys to test, and anything you already suspect.
We verify the order, test by hand, and deliver the PDF within 48 hours for Starter and Professional.
Step-by-step details, including what to send and what never to send, are on the order instructions page.
Prices are one-off and in US dollars. Delivery windows start from the confirmation email we send once the order is verified and the intake details have arrived.
A second pair of eyes on your most important page.
$49 one-off, USD
Delivered within 48 hours of confirmed order.
Recommended for most sites
The core pages a visitor touches before they buy or enquire.
$99 one-off, USD
Delivered within 48 hours of confirmed order.
Whole journeys, from first click to confirmation, then a retest.
$249 one-off, USD
Delivered within 5 business days of confirmed order.
No. A person opens your site in real browsers and on mobile viewports, clicks through it, submits forms, and writes up what goes wrong. Automated checkers are used only as a supporting tool, never as the deliverable.
A written PDF report. Each finding has an ID, the page it was found on, the device and browser used, steps to reproduce, expected versus actual behaviour, a severity rating, the likely business impact, a WCAG reference where the issue is also an accessibility issue, and a recommended fix. Professional and Business also include screenshot evidence.
Starter and Professional reports are delivered within 48 hours of a confirmed order. Business reports are delivered within 5 business days because they cover whole user journeys and a retest. The clock starts when we send the confirmation email, which we do within 1 business day of verifying payment and receiving your intake details.
No, and you should be wary of anyone who says otherwise. The audit finds things that are broken, confusing or blocking, and explains their likely impact. Whether fixing them lifts your numbers depends on your traffic, offer and many other factors we cannot control.
You are taken to a thank-you page with instructions, and you receive a receipt from the payment provider with an order reference. Send us the pages you want tested using the intake form or by email, quoting that reference. We verify the payment in the provider dashboard, confirm the scope within 1 business day, and then the delivery clock starts.
Choose a package, send us the pages, and get a written report you can act on. From $49, fixed.